Messages everywhere
A question on your website, an app message, an email. Nobody knows what has been answered.
🎁 First month free – no setup fees
Customer contact for small businesses
An AI assistant that answers your customers.
In one calm inbox.
Website chat, email and WhatsApp in one place. The assistant answers common questions from your own information and suggests replies to your team. Prices, complaints and doubtful cases always go to a person.
- First month free
- No setup fees
- We set everything up for you
- Dutch and English
- From €25 per month, excl. VAT
Sound familiar?
The same questions, every day
Opening hours, parking, cancellations: your team keeps typing the same answer.
Customers who don't wait
Someone who asks a question in the evening and gets no reply often books elsewhere.
Domli fixes this: all messages in one place, the standard questions answered, and your team focused on what really needs attention.
Everything you need to help customers quickly
Chat button for your website
Paste one line of code on your site and visitors can ask a question straight away. In your own colours, with opening hours and an away message.
Email in the same inbox
Connect your business email. You reply from Domli, so colleagues see who answered what.
WhatsApp Business
Chat with customers on WhatsApp, as a whole team. You pay message costs directly to Meta; we add nothing.
Smart assistant (optional)
Answers common questions or drafts a reply for your employee. For prices, complaints or doubt, the conversation always goes to a person. By default the assistant only suggests; you decide.
Schedule appointments
Integration with your booking system, starting with OnlineAfspraken.nl. Customers get the link straight away to book themselves.
Work together as a team
Assign conversations, leave internal notes and use quick replies. Your own account, separate from other businesses.
The AI assistant
Answers like your employee, within clear limits
- You provide the knowledge. Opening hours, how you work, FAQs: your own text. The assistant uses only that and makes nothing up.
- You decide how much freedom it has. By default it writes a draft that your team checks. If you want it to answer simple questions itself, you switch that on per business.
- Sensitive matters go to a person. It never answers prices, quotes, complaints or health questions itself. If it is not sure, it hands the conversation over.
Safe and under control
Only the text of the single customer message goes to the AI, without name, email address or conversation history. You set a monthly limit and switch the assistant off with one click.
Up and running in four steps
- IntroductionWe discuss your channels and wishes in a short demo.
- We set it upYour account, chat button and channels are set up for you.
- Your team goes liveInvite colleagues and a short walkthrough; nothing more is needed.
- We keep it runningHosting, updates, backups and basic support are included in the monthly fee.
Simple pricing, everything included
Hosting, updates, backups and basic support are in every plan. No setup fees: we set everything up.
Start
For one place for your website and email
€25 per month, excl. VAT
First month free
- Chat button for your website
- Email in the same inbox
- Invite your team, assign conversations
- Hosting, updates and daily backups
- Basic support
Growth
Adds WhatsApp and appointments
€39 per month, excl. VAT
First month free
- Everything in Start
- WhatsApp Business integration
- Link to your booking system (OnlineAfspraken.nl)
- Quick replies and labels
Plus
With an AI assistant that answers questions
€69 per month, excl. VAT
First month free
- Everything in Growth
- AI assistant based on your own information
- Draft for your team first, or answer directly (your choice)
- Prices, complaints and doubts always go to a person
- Adjustable monthly limit, can always be switched off
After the free month your subscription continues monthly. You can cancel at any time; it then ends at the end of that month.
You pay WhatsApp message costs directly to Meta; we add nothing. Not sure which plan fits? Book a demo and we'll advise honestly.
Privacy and assurance
Your data is stored on servers in the EU. We work with a data processing agreement and record clearly which parties process data. The optional AI assistant only sends the text of the single customer message, without name, email address or conversation history.
Good to know
Domli is built for businesses such as hairdressers, garages, driving schools and small agencies. Domli is not yet suitable for healthcare providers and GP practices.
Frequently asked questions
How does the free month work?
After a short demo we start together. We set up your account, chat button and channels, and you use Domli free for a month. You provide your payment details at the start. After the free month the subscription continues monthly.
Can I cancel?
Yes, at any time. The subscription then ends at the end of the current month. If you cancel during the free month, you pay nothing.
What does Domli cost?
You choose a plan (Start, Growth or Plus) with a fixed monthly fee, including hosting, updates, backups and basic support. See the pricing.
What if the AI gives a wrong answer?
By default the assistant sends nothing itself: it writes a draft that your employee checks. It only answers from the information you give it, and always hands prices, complaints and doubtful cases to a person. You can switch it off at any time.
Do I need technical knowledge?
No. We set everything up for you. For the chat button you paste one line of code on your website, or we do it for you.
What do I pay for WhatsApp messages?
Meta bills WhatsApp message costs directly to you. Domli adds nothing on top.
Will the AI just answer my customers?
Only if you want it to. By default the assistant writes a draft that your employee checks. It never answers about prices, complaints or health itself.
Can I connect my booking system?
We start with OnlineAfspraken.nl. Other systems can be added later. Ask about the options for your situation.
What does a missed customer question cost you?
Book a free 20-minute demo. We show you how your messages come together in one place and what the assistant can answer for you. Then you start with a free month.
Book a demo, first month freeNo setup fees. We take care of the installation.
Book a free demo
Leave your details and we will contact you within one business day.